Google Business Profile
- Profile optimisation
- Ongoing profile monitoring
- One Google post per month
- Local Rankings monitoring for up to five keywords
Reputation Builder
Get found locally.
Build trust consistently.
Bring Google profile optimisation, ongoing monitoring and more genuine customer reviews together. Help people discover your business and feel confident about getting in touch.
£149per month
Price excluding VAT
Your profile, reviews and rankings in one service.
Reputation Builder includes Google Business Profile management, review tools and local ranking monitoring for just £149 per month.
One connected service
Your reputation, working together.
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Get your Google profile working
Profile optimisation, ongoing monitoring and one post every month.
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Build trust through reviews
Request genuine feedback, monitor reviews and manage your replies.
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See how you appear locally
Track up to five keywords and see the top 20 Google Maps results at each search location.
A stronger local presence.
More reasons to choose your business.
More reasons to choose your business.
£149 per month
Optimise. Monitor. Build your reputation.
One service connects the information customers find on Google with the confidence they gain from customer feedback.
Review tools & monitoring
- Review requests by email and SMS
- Google reviews and branded Review Us page
- AI-assisted replies for you to review
- Feedback forms, insights and email alerts
- Review highlights on your website
A useful first impression
Profile optimisation helps customers understand your services and find the right information when they search.
Confidence through reviews
Make asking for genuine feedback part of your routine, so prospective customers can see evidence of the service you provide.
Visibility you can monitor
Track up to five agreed keywords and use the results to understand your local visibility over time.
The aim is stronger visibility and more customer enquiries. Rankings and customer decisions depend on many factors, so specific positions or enquiry volumes are not guaranteed.
Included in Reputation Builder
Your Google Profile,
Your Google Profile,
properly looked after.
We review your existing profile and agree the changes needed to reflect your business accurately. You retain ownership, with suitable management access agreed for the work.
Optimisation, monitoring and customer reviews support the same goal: a clearer local presence and more confidence for people choosing your business.
Profile review and optimisation
Review your current setup, relevant categories, contact details and hours.
Services and local coverage
Present what you offer and where you work with useful, accurate business information.
One Google post each month
Share an agreed service update, recent project or seasonal message.
Ongoing profile monitoring
Keep your profile under review as part of the service.
Rankings for up to five keywords
Agree relevant search terms, monitoring locations and reporting arrangements.
Setup guidance
If you need help getting started, we can guide you through the available steps. Google controls eligibility and verification.
Your reviews, in one place
Keep up with feedback.
Keep up with feedback.
Make every response count.
Find the reviews you need with rating, date and keyword filters. See which reviews still need a reply, then respond from the dashboard.
Local rankings & competitor visibility
See where you appear.
See where you appear.
See who appears alongside you.
Monitor up to five keywords and explore visibility across your search locations. Competitor visibility is included: reports return the top 20 Google Maps results for each location.
Explore each location
Understand how your position changes across the search area, rather than relying on one overall result.
See the local competition
Review the top 20 Google Maps results returned for each location and compare who is appearing nearby.
Track relevant searches
Includes monitoring for up to five keywords, keeping the reporting focused on your business.
From good work to useful feedback
A simple routine.
A simple routine.
A stronger reputation.
Make genuine customer feedback part of the way you run your business, with tools to request, manage and understand it.
Invite feedback
Use the dashboard to send email or SMS requests to genuine customers after their experience.
Collect reviews
Give customers a straightforward route to Google or your branded Review Us profile.
Respond well
Check and personalise an AI-assisted reply, or write your own response, from the dashboard.
Monitor progress
Review sentiment insights and local ranking reports alongside your profile management.
Works alongside your existing Google reviews.
Your existing feedback stays on your Google profile. Reputation Builder helps you request and manage new feedback; it does not replace your existing review history.
The details that matter
Your questions,
Your questions,
answered.
Clear answers to help you decide what is right for your business.
Talk through your requirements
Reputation Builder includes Google Business Profile optimisation and monitoring, one Google post a month, tools to request and manage customer reviews, and local ranking reports for up to five keywords, including competitor visibility.
Your profile helps people understand and discover your business, while genuine reviews give them confidence in choosing you. The service connects those two parts of the customer journey. Our aim is to improve local visibility and encourage more enquiries, rather than treat the profile and reviews as separate jobs.
We monitor your local rankings for up to five agreed keywords. Choose phrases that reflect your services and the customers you want to reach. We will agree the reporting locations and frequency during setup. Rankings can change and vary by location, so the reports show progress rather than a guaranteed position.
Your package includes one post on your Google Business Profile each month. We will discuss an appropriate topic and any information or images needed, such as a service update, recent project or seasonal message.
Send requests by email or SMS, manually or through campaigns. Reviews, private feedback and your branded Review Us page are managed in one dashboard. We will confirm any messaging allowances during setup.
Reply to reviews on both Google and Review Us directly from the dashboard. AI can help draft a response; you can check and personalise it before posting.
Customers can share honest feedback about their experience. Private feedback helps your business understand concerns and follow up directly, while every customer also has the opportunity to leave a public review on Google.
There is no minimum contract term and no setup charge. You pay monthly, without a long-term commitment or an upfront fee to get started.
An active Google Business Profile is needed to connect and manage your Google reviews. If you do not have a suitable profile yet, we can guide you through the setup requirements during onboarding. Google determines eligibility and verification, and you may need to complete some steps yourself.
Your existing Google reviews remain on your profile. Reputation Builder works alongside that feedback, giving you a way to request new reviews and organise responses. Connecting the service does not replace your existing review history.
That depends on how consistently you invite genuine customers to share feedback and whether they choose to respond. We help make the request process straightforward, but review timing, ratings, search positions and customer enquiries are not guaranteed.
Yes. Competitor visibility is included in your Local Rankings reports. The reports return the top 20 Google Maps results for each location, so you can see who appears alongside your business. Reputation Builder includes monitoring for up to five agreed keywords. We confirm the reporting locations and frequency during setup.
Yes. We review your current profile and agree appropriate management access. You retain ownership of your business profile. We check the existing setup before recommending changes, rather than automatically creating a second profile.
We can explain the available steps and help you prepare accurate business information. Google controls verification methods and decisions, and you may need to complete some steps yourself. Verification or reinstatement cannot be guaranteed.
For venues welcoming guests
Connect reviews
Connect reviews
with the visit itself.
Guest WiFi & Marketing helps you stay connected with visitors and invite feedback after their visit. We help you turn a visit into a useful opportunity for customer feedback.
Turn visits into reviews Your website and visibility, together
Trade Website
Trade Website
+ Reputation Builder
A professional website, Google Profile management, review tools and local rankings in one connected package.
Save £19 per month Let’s talk about your business
A clear next step starts
A clear next step starts
with a conversation.
Talk through profile optimisation, review management and your local visibility goals.